California Firearm Parts - Sales Restrictions:

  • Due to California state restrictions, Smith & Edwards will not fulfill any orders of any part or accessory related to firearms or firearm manufacturing to the state of California. Orders placed will be canceled and refunded.

Store Return Policy:

  • Non excluded items may be returned within ninety days of purchase.
  • No refunds will be given without proof of purchase. You must have your receipt and items must have original tags and packaging to receive a refund.
  • Refund will be reimbursed in the same way it was originally purchased.
  • If you do not have a receipt you may return an item for store credit, gift card or exchange.
  • Items must be new, unused and in original packaging. Clothing items must have tags still attached.
  • Items that are used, have noticeable wear, have been washed, or are without original packaging, may not be returned.
  • No returns or exchanges on guns, ammunition, or food items.
  • For the safety of our sales team there are no returns or exchanges on items with unknown substances on them. Including, but not limited to, animal hair.
  • Seasonal items and sales items, i.e. Parking Lot Sale, Toy Sale, Christmas etc., are sold as is. All sales are final and non-refundable

Exclusions:

No returns or exchanges on:

  • Firearms or ammunition
  • Food items
  • Seasonal or sale items (i.e. Parking Lot Sale, Toy Sale, Christmas Sale, etc.) All sales final.
  • For safety reasons, items with unknown substances or animal hair cannot be returned or exchanged.

Defective Items:

  • Defective items will be handled according to the manufacturer's warranty.
  • In most cases, we can offer a replacement or store credit.
  • Some items may need to be sent back to the manufacturer for repair or replacement.
  • Defective clothing must be washed before being returned.

Online Return Steps:

  • Submit a return request through our online returns portal.
  • Have available your reference number, the shipping zip code and the reason the product is coming back to us.
  • Print the label
  • Send it out
  • We'll refund your order and email you a receipt once your refund has been completed.

Online Returns are subject to the following conditions:

  • Contact us within 30 days to begin the returns process. We do not offer returns or exchanges beyond 30 days after the order date.
  • If after an additional 30 days following the return authorization passes and the merchandise is yet to be dispatched, the return will become voidable and an additional restocking fee may be applied.
  • Merchandise must be in original, unused condition and in the original packaging; used items are not returnable.
  • Clothing, Boots and Shoes must not have been worn and must have all original tags still attached. Washed items and items showing obvious signs of wear cannot be returned.
  • Gift card sales are final, and non-refundable. Gift cards are redeemable in-store and online at SmithandEdwards.com.
  • Returned packages with insufficient postage will not be accepted.
  • Online orders can be returned in-store.
  • Orders designated for in-store pickup must be collected within 3 months of the order date. If an item remains unclaimed after repeated contact attempts, the order may be canceled without reimbursement once the 3-month period has passed.
  • Returns may be subject to restocking fee due to any of the following: Return label costs, damaged products, late returns, etc.

Contact Us:

For further assistance with your online order:
Phone: 801-731-1120
Email: help@smithandedwards.com

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