ORDERS & SHIPPING
It's easy! If don't already have one, create an account, using your name and address. During checkout, choose "MANUALLY ENTER ADDRESS" and enter the recipients name and address. You'll get an order confirmation and tracking number when it ships!HOW WILL MY ORDER ARRIVE?
We ship with UPS and the US Postal Service. You can specify, or we'll pick the best carrier. We package each order carefully and we have a great Return Policy.
Do you live near Smith & Edwards? We offer free in-store pickup at either of our locations! Simply select "IN-STORE PICKUP" instead of shipping to your address.
You can choose between UPS and USPS rates to get the best shipping at the speed you want. Shipping is based on weight & your shipping address.
For real lightweight orders, we offer good flat rates that just cover our cost of shipping.
Your order's important! We try to ship all orders placed by noon, that same day. You'll get your tracking number via email when your order's on its way. Orders placed after noon on Fridays will be out the door on Monday.
HAVE A RUSH ORDER? Give us a call at 801-731-1120 and ask for the "Web Store." We'll take care of you!