You'll love our fast shipping - our shipping department's the best in the West!
We ship to US addresses via USPS and UPS. Shipping is calculated based on weight and shipping location, and we offer great flat rates for lightweight orders, under 5 pounds. Sorry, we do not ship outside the US at this time.
Q. Do I have to pay sales tax?
Yes - but only if you live in Utah. We collect a 6.85% sales tax on Utah orders.
Q. Is there a handling fee?
On select products, such as Western hats, fishing rods, fragile spices, and other bulky or delicate products, you may see a shipping surcharge. This helps us ensure your order's packed as carefully as possible so you receive it in perfect condition.
Q. What if part of my order is out-of-stock?
We're sorry if that happens! We will either call you or send you an email using the email address on your account to notify you if an item is out of stock on your order. We'll also credit you back the amount, and adjust the shipping cost if applicable.
If you would like to receive an email notification when an item is back in stock, please email email@example.com or place the item on your Wishlist.
Q. What days do you ship?
We ship Monday through Friday, excluding holidays. Orders placed after Friday noon will go out on Monday.
Under normal circumstances, all orders go out within 2 business days. In fact, if you order by noon Mountain Time, we'll try our hardest to get your package shipped out that day!
Q. How do I return an item?
Returns are easy at Smith and Edwards. Please click here for our Return Policy, as well as step-by-step instructions for requesting a Return or an Exchange.
You can choose great-priced Flat Rate shipping for packages under 5 pounds. We'll choose the best carrier for the flat rate shipping.
|Up to 1 pound:||Up to 5 pounds|
On orders over 5 pounds, you can choose from the following carriers:
Smith and Edwards is teaming up with UPS to offer UPS Ground shipping, UPS 2nd Day Air, and UPS 3-Day Select.
In our effort to provide you with the best online experience, we offer you many shipping options including services by the USPS. Get your order sooner by selecting Priority Mail® or Express Mail®. By selecting Priority Mail® your order will be delivered between 1 to 3 days after it has been received by the post office. Most orders outside of Utah have 2 day delivery. Please click here to view the estimated delivery to your area by putting 84404 in the zip code.
Need it even faster? Priority Mail Express® may be the option for you. After it is received by the Post Office, it should be delivered to most U.S. locations within 1 day. And we'll make sure it gets to the Post Office, post-haste.
More questions? Email us or call 801-731-1120, Monday - Saturday, 9am - 6pm Mountain Time.